Return Policy

RETURN & EXCHANGE POLICY

RETURNS & EXCHANGES
Buyer can within 5 days from the date of delivery to claim for the return or exchange if :
The received product, before any use, is damaged, stained, defected or incomplete.
The product/s must be unused, in the original packaging with labels and protective stickers attached.
The product received does not match the size ordered.
Products purchased directly from our website must be returned directly to us.
This is only applicable for orders delivered within Pakistan, for international orders please contact our customer support team and we will try to help you out in a possible way.
Exchanges and refunds during a sale or on a discounted product are ONLY applicable if the product received does not match the product which customer had ordered.

HOW TO APPLY FOR THE RETURN?
To return an item, please email us with the return reason along with pictures and order details.
Once our customer support team approves the return you will be requested to send the parcel to F&M WEAR at official address.
Please note that customer is responsible for the cost of returning the items to us.
Digital Product is not returnable and exchangeable.

WHEN WILL YOUR RETURN BE PROCESSED?

The return will be processed within 7-10 working days of receipt of returned article.
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